Last Updated: August, 22nd 2017
All design, text, graphics, logos, button icons, images, audio and video clips, the selection and arrangement thereof, and all software on the Sites is Copyright (c) 1999-2016 Mediderm Laboratories, LLC. ALL RIGHTS RESERVED. The compilation (meaning the collection, arrangement and assembly) of all content on the Sites is the exclusive property of Mediderm and protected by U.S. and international copyright laws. All software used on the Sites is the property of Mediderm or its software suppliers and is protected by U.S. and international copyright laws. Permission is granted to electronically copy and to print in hard copy portions of the Sites for the sole purpose of placing an order with Mediderm, using the Interactive Services or using the Sites as a shopping resource. Any other use of materials on the Sites – including reproduction for purposes other than those permitted above, modification, distribution, republishing, transmission, display or performance – without the prior written permission of Mediderm is strictly prohibited.
Medidermstore.com and Medidermlab.com and all page headers, custom graphics and button icons are service marks, trade names, trademarks, and/or trade dress of Mediderm and may not be used in connection with any product or service that is not offered by Mediderm in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Mediderm. All other trademarks, product names and company names or logos cited herein are the property of their respective owners.
The products displayed on the Sites can be ordered and delivered only within the U.S. and certain select countries. Mediderm products displayed on the Sites may be available in select retail stores in the U.S. and certain foreign markets. All prices displayed on Medidermstore.com and Medidermlab.com are quoted in U.S. Dollars and are valid and effective only in the United States. Reference to any products, services, processes or other information by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by Mediderm.
All material and information presented by Mediderm is intended to be used for personal educational or informational purposes only. The statements made about products have not been evaluated by the U.S. Food and Drug Administration and the results reported, if any, may not necessarily occur in all individuals. The statements and products sold through Mediderm are not intended to diagnose, treat, cure or prevent any condition or disease. If any minor uses any goods or product from Mediderm it should be only after the legal or parental guardian has discussed the product with the minor’s doctor.
All products should be used strictly in accordance with their instructions, precautions and guidelines. You should always check the ingredients for products to avoid potential allergic reactions. Use of the Sites is not meant to serve as a substitute for professional medical advice: these Sites are solely online stores for specialty beauty products. Please consult with your own physician or health care practitioner regarding the use of any goods, products or information received from the Sites before using or relying on them. Your physician or health care practitioner should address any and all medical questions, concerns and decisions regarding the possible treatment of any medical condition. Mediderm does not give or intend to give any answers to medical related questions and these Sites do not replace any medical professional or medical resource. Mediderm does not represent itself as a physician or health care professional nor is this implied. No prescription medications or medical treatments are intentionally provided on the Sites. IF YOU ARE IN NEED OF MEDICAL ATTENTION, CALL 911 OR YOUR PHYSICIAN IMMEDIATELY.
While Mediderm has tried to accurately display the colors of products, the actual colors you see will depend on your monitor and may not be accurate.
By submitting Content to Mediderm, you represent and warrant that:
1- You understand you are participating in a public forum and that your Content will be available to all other users of the Sites, the Interactive Services and potentially Third Party Sites;
3- All “moral rights” that you may have in such Content have been voluntarily waived by you and you do not require that any personally identifying information be used in connection with the Content that you submit, or any derivative works of or upgrades or updates thereto;
4- All Content that you post is accurate;
5- You are at least 18 years old;
As used herein, the term content means all content that you upload, post, email or otherwise transmit via or to the Sites, through our Interactive Services or otherwise, including the submission of product ratings and reviews and all other data, profile information, documents, text, software, applications, music, sound, photographs, graphics, video, messages, forum postings, comments, questions, answers or other materials (collectively, “Content”).
Guidelines for Interactive Services
We want to know what you think of the products you’ve tried, and we encourage you to leave feedback and reviews. When writing a review, posing a question on the Q&A Service, please follow the following guidelines:
1- Focus on the product and your individual experience using it;
2- Provide details about why you like or dislike a product; and
You may not use our Interactive Services to impersonate any person or entity, including, without limitation, any Mediderm official, or to falsely state or otherwise misrepresent your affiliation with a person or entity. You may not use the Interactive Services to collect or store personal data about other users.
Third Party Content and Third Party Sites
Mediderm may provide content of third parties (“Third Party Content”) or links to Third Party Sites as a service to those interested in this information. Mediderm does not monitor, approve or have any control over any Third Party Content or the Third Party Sites and the inclusion of links to Third Party Content or Third Party Sites does not imply any association or relationship between Mediderm and such third party. Mediderm does not guarantee, endorse or adopt the accuracy or completeness of any Third Party Content or any Third Party Site. Mediderm is not responsible for updating or reviewing Third Party Content or Third Party Sites. You use Third Party Content and Third Party Sites at your own risk. Third Party Content, including comments from third party users submitted to Mediderm through the Interactive Services, do not necessarily reflect the views of Mediderm.
If you access the Sites via your mobile phone (through an iPhone application, for example), please be aware that your carrier’s normal rates and fees, such as text messaging fees or data charges, will still apply.
Modification of Content
Disclaimer of Warranties
MEDIDERM IS PROVIDING THE SITES, THEIR CONTENTS AND THE INTERACTIVE SERVICES ON AN “AS-IS” BASIS AND MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THE OPERATION OF THE SITES, THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS, INCLUDED ON THE SITES. TO THE FULLEST EXTENT PERMITTED BY LAW, MEDIDERM DISCLAIMS ALL SUCH REPRESENTATIONS AND WARRANTIES, INCLUDING FOR EXAMPLE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, MEDIDERM DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THE SITES IS ACCURATE, COMPLETE OR CURRENT. Please note that some jurisdictions may not allow the exclusion of implied warranties and conditions, so some of the above exclusions may not apply to you but shall apply to the maximum extent permitted by applicable laws. Price and availability information is subject to change without notice.
Disclaimer of Liabilities
MEDIDERM WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE SITES OR THE INTERACTIVE SERVICES. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, LOSS OF DATA, INCOME OR PROFIT, LOSS OF OR DAMAGE TO PROPERTY AND CLAIMS OF THIRD PARTIES.
If you believe your work or content has been copied and posted to the Sites in a way that constitutes copyright infringement, please provide Mediderm’s designated copyright agent the following written information in accordance with the Digital Millennium Copyright Act (the “DMCA”):
1- An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
2- A description of the copyrighted work that you claim has been infringed upon;
3- A description of where the material that you claim is infringing is located on the Sites;
4- A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
5- Your name, address, telephone number and email address (if available); and
6- A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or are authorized to act on the copyright owner’s behalf.
Mediderm’s DMCA designated copyright agent for notice of claims of copyright infringement on the Sites is our General Counsel, Jerome B. Smith, who can be reached as follows:
Law Office of Jerome B. Smith
6060 Center Drive 10th Floor
Los Angeles, CA 90045
P: (310) 821-3300
Fraud Protection Program
As part of our order processing procedures, we screen all received orders for fraud or other types of unauthorized or illegal activity. We reserve the right to refuse to process an order due to suspected fraud or unauthorized or illegal activity. If such is the case, we may reject your order or our Customer Service department may call you at the phone number you provided (or use your email address) to confirm your order. We also reserve the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorized or illegal activity. We take these measures to protect our customers as well as ourselves from fraud or other unauthorized or illegal activity.
If a dispute should arise between you and Mediderm, we want to provide you with a resolution that is efficient and cost effective by using our customer service team. Almost all customer service disputes can be resolved to the customer’s satisfaction by using our customer service, reachable by calling 1-888-833-3897 or by sending an email to email@example.com
If your dispute cannot be resolved using our customer service team, these Terms describe how we shall proceed with the resolution of the dispute.
TO THE EXTENT PERMITTED BY APPLICABLE LAWS, YOU AND MEDIDERM AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE SITES AND THE INTERACTIVE SERVICES MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.
Agreement to Arbitrate Disputes
PLEASE READ THIS SECTION CAREFULLY – IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY HEAR YOUR CLAIMS. It contains procedures for MANDATORY BINDING ARBITRATION AND A CLASS ACTION WAIVER.
IF YOU ARE A U.S. RESIDENT, YOU ALSO AGREE TO THE FOLLOWING MANDATORY ARBITRATION
WE BOTH AGREE TO ARBITRATE: You and Mediderm agree to resolve any claims relating to these Terms through final and binding arbitration, except that, to the extent you have in any manner violated or threatened to violate Mediderm’s intellectual property rights (for example, trademark, trade secret, copyright, or patent rights). Under such circumstances Mediderm may bring a lawsuit solely for injunctive relief to stop unauthorized use or abuse of the Site, or intellectual property infringement (for example, trademark, trade secret, copyright, or patent rights) without first engaging in arbitration or the informal dispute-resolution process described above.
WHAT IS ARBITRATION: Arbitration is more informal than a lawsuit in court and seeks to resolve disputes more quickly. Instead of a judge or a jury, the case will be decided by a neutral arbitrator who has the power to award the same damages and relief that a court can. If any provision of this arbitration agreement is found unenforceable, the unenforceable provision shall be severed, and the remaining arbitration terms shall be enforced.
AUTHORITY OF ARBITRATOR: The arbitrator will decide the rights and liabilities, if any, of you and Mediderm, and the dispute will not be consolidated with any other matters or joined with any other cases or parties. The arbitrator shall have the authority to grant motions dispositive of all or part of any claim. The arbitrator shall have the authority to award monetary damages and to grant any non-monetary remedy or relief available to an individual under applicable law, the Arbitration Rules, and the Terms. The arbitrator shall issue a written award and statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded. The arbitrator has the same authority to award relief on an individual basis that a judge in a court of law would have. The award of the arbitrator is final and binding upon you and Mediderm.
NO CLASS ACTIONS: You may only resolve disputes with us on an individual basis, and may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action. Class arbitrations, class actions, private attorney general actions, and consolidation with other arbitrations are not allowed.
WAIVER OF JURY TRIAL: THE PARTIES HEREBY WAIVE THEIR CONSTITUTIONAL AND STATUTORY RIGHTS TO GO TO COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY, instead electing that all claims and disputes shall be resolved by arbitration. Arbitration procedures are typically more limited, more efficient and less costly than rules applicable in court and are subject to very limited review by a court. In the event any litigation should arise between you and Mediderm in any state or federal court in a suit to vacate or enforce an arbitration award or otherwise, YOU AND MEDIDERM WAIVE ALL RIGHTS TO A JURY TRIAL, instead electing that the dispute be resolved by a judge. YOU ACKNOWLEDGE THAT YOU HAVE BEEN ADVISED THAT YOU MAY CONSULT WITH AN ATTORNEY IN DECIDING TO ACCEPT THIS AGREEMENT TO ARBITRATE.
Choice of Law/Forum Selection
In any circumstances where the Agreement to Arbitrate Disputes permits the parties to litigate in court, these Terms shall be governed by and construed in accordance with the laws of the State of California, excluding its conflict of law rules. You further expressly consent and agree to submit to the exclusive jurisdiction and venue of a court of competent jurisdiction located in Los Angeles County, California.
Private Label And Contract Manufacturing Orders/ Products that are sold with your label/ your name/ under your brands:
All products sold by Mediderm Laboratories and their associates as private label/ white label/ OEM/Under your name/ Under your label name/ Under your own company name or salon name or spa name: are sold AS IS with no warranties. All sales are final, no exchange, no returns, no replacement or any kind. When you are ordering on our sites or off site by emails or by phone as private label/ Contract Manufacturing/ white label/ OEM/Under your name/ Under your label name/ Under your own company name or salon name or spa name the products sold are FINAL SALE.
Private label Product Limited Warranty: Seller warrants that private label products will be free from defects in materials and workmanship for 180 days from the date of delivery, shipment of invoice only. Buyer must give Seller written notice of the defect within 5 days of receiving the products. During the warranty period, Seller will, at its option: (1) rework product or (2) replace the product with a comparable product or if Seller requests you to return defective products, you must do so within 5 days and you must return them in their original conditions that were delivered to you, in the same sealed shipping boxes, no returns will be accepted if there is any tampering with the original shippers or original products in their own packaging/ jars/ bottles/ boxes.. . Buyer must reasonably inspect product at delivery and follow Seller’s warranty processes. If you supply your own components you are responsible for properly packaging your product, paying all shipping costs, loss, or damage to the product during shipping and any other taxes, fees or charges associated with transporting the product. This limited warranty does not cover misuse or minor imperfections within design specification or which do not materially alter functionality. Seller does not warrant and is not responsible for damages caused by misuse, abuse, accidents, unauthorized service or parts, or the combination of seller products with other products. This limited warranty does not cover non-seller products or buyer formulated products.
Disclaimer of Warranties: Limitation of liability this limited warranty is the only warranty applicable to the products and replaces all other warranties or conditions, express or implied, including, but not limited to, the implied warranties or conditions of merchantability and fitness for a particular purpose. Specifically, except as provided herein, the seller undertakes no responsibility for the quality of the products or that the products will be fit for any particular purpose for which you may be buying the products. Any implied warranty is limited in duration to the warranty period. No oral or written information, or advice given by seller, its agents or employees, shall create a warranty or in any way increase the scope of this limited warranty. Seller’s maximum liability to buyer is limited to the purchase price you paid for products or services. Neither buyer nor seller is liable to the other if you or it are unable to perform due to events beyond control, such as acts of GOD, or for property damage, personal injury, loss of use, interruption of business, lost profits, lost data or other consequential, punitive or special damages, however caused, whether for breach of warranty, contact, tort ( including negligence), strict liability or otherwise other than those damages that are incapable of limitation, exclusion or restriction under applicable law.
Mediderm Laboratories, LLC assumes no liability of products’ compatibility with containers or anything else, shipping & handling etc. damages.
Customers are advised to perform such test before purchasing and customers should have done compatibility testing of products with containers and their other parts before filling in such containers at special testing company, Mediderm Laboratories do not perform such tests and assume no liability of any problem that may arise.
All disputes regarding this order would be governed by California Law, Los Angeles County. There is no return or exchange is allowed, orders are not cancelable.